Yes, I hope that I write this article unnecessarily, you will tell me that this is the basis of all good customer service and I’m totally off base by taking the time to discuss this subject.
By entering the door of your Salon, your client gives you her valuable time putting aside all her priorities, you owe her your full and complete attention.
There is no bigger lack of respect towards your guest by answering your cell phone or sending a text in front of her.
You seem to drop everything as if she no longer exists, there is no worse way to tell someone that she is not important in your eyes.
There is no excuse, because the exception is too often the rule that may violate etiquette that one must demonstrate and attacks the respect which will be affected for a long time.
But you have not read this article, it does not concern you at all.